Privacy policy

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect and process the following personal information when you visit our website or use our services:

  • Personal Identification Information: Name, email address, phone number, shipping and billing address, payment information.
  • Account Information: User account details such as username, password, purchase history, preferences.
  • Payment Information: Credit card or other payment method details.
  • Device and Usage Information: IP address, browser type, operating system, location data, and browsing behavior on our website (e.g., pages viewed, time spent on the site).
  • Cookies and Tracking Technologies: We use cookies to enhance your experience, remember your preferences, and track website activity.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders, including shipping, billing, and payment processing.
  • To communicate with you regarding your orders, inquiries, and customer service requests.
  • To personalize your shopping experience, offering tailored recommendations and promotions.
  • To improve our website functionality, content, and performance.
  • To send you marketing materials, offers, or newsletters (with your consent).
  • To comply with legal obligations and enforce our terms and conditions.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist in operating our business, such as payment processors, shipping companies, and marketing partners.
  • Legal Compliance: We may disclose your information when required to do so by law or in response to a legal request (e.g., court order, subpoena).
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Security of Your Information

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, loss, or misuse. These include:

  • Encryption of sensitive payment information.
  • Secure data storage and transfer protocols.
  • Regular security audits to ensure data protection.

However, please note that no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Data Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You can update or correct your personal information at any time through your account settings.
  • Deletion: You can request that we delete your personal data, subject to certain legal exceptions.
  • Opt-out of Marketing Communications: You can opt out of receiving promotional emails or newsletters by following the unsubscribe link in our communications or contacting us directly.
  • Data Portability: In some cases, you may request a copy of your data in a structured, commonly used, and machine-readable format.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, improve functionality, and analyze usage. Cookies are small data files stored on your device that help us remember your preferences and activities.

You can manage cookie settings through your browser or device settings. Please note that blocking or deleting cookies may affect your ability to use certain features on our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of other sites, and we encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 13, we will take steps to delete the information.

9. International Transfers of Data

If you are located outside of India, please be aware that your personal data may be transferred to and processed in India. By using our services, you consent to the transfer of your data to countries that may have different data protection laws than those in your jurisdiction.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the “Effective Date” at the top of the policy. We encourage you to review this policy periodically to stay informed about how we protect your personal information.